Refund Policy

Our Return/ Exchange Policy was last updated on 22 July 2023

Thank you for shopping at anthajewels.com.

We don’t offer any cancellations, returns or refunds on orders. However we do offer an exchange in case if someone receives a damaged product due to accident in transit.

Replacement with the same product as ordered.

Please note- Complaint for a damaged item has to reported within 24hrs after receiving it, post that, complaints will not be entertained.

If for any shipping damage, we invite you to review our policy.

The following terms are applicable for any products that you’ve purchased from us.

After receiving the package, a complete no cut and no pause video is needed to be recorded. Any damage due to shipping process will be reviewed and we will get back to you in 24 hours after receiving the video on our e-mail Id.

If the concerned team is satisfied with your claim then a new package will be shipped to you within 2 days after approved by the team.

IMPORTANT: To claim any damage due to shipping, customer needs to mail us within 24 hours of receiving their order.

Disclaimer-

All pictures of the items are clicked under professional lighting/ natural lighting and hence there can be minor color variations. Also, as the designs are handcrafted, minor design variations are possible due to human errors.

We do not accept any returns/refunds/exchanges for the following cases-

-Size/Weight Issues

-Minor color / design variation.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: anthajewels@gmail.com